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	<title>myCRMblog &#187; Implementation</title>
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	<description>Discussion of all things relating to managing relationships with customers</description>
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		<title>Software Requirements Specification (SRS)</title>
		<link>http://www.mycrmblog.com/2009/07/software-requirements-specification-srs/</link>
		<comments>http://www.mycrmblog.com/2009/07/software-requirements-specification-srs/#comments</comments>
		<pubDate>Fri, 03 Jul 2009 20:14:19 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Implementation]]></category>
		<category><![CDATA[Preparation]]></category>
		<category><![CDATA[Product Selection]]></category>

		<guid isPermaLink="false">http://www.atomum.biz/mycrm/?p=96</guid>
		<description><![CDATA[CRM Projects should always start with the specification! All too often the VP of Sales waltzes into the CIO&#8217;s office and says, &#8220;I need a CRM system, send me an email when you have found one and have it implemented.&#8221; Granted this is a bit of an extreme, somewhat cheeky example but, believe it or <a href='http://www.mycrmblog.com/2009/07/software-requirements-specification-srs/'>[...]</a>]]></description>
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		<title>CRM Implementation Best Practices</title>
		<link>http://www.mycrmblog.com/2009/04/crm-implementation-best-practices/</link>
		<comments>http://www.mycrmblog.com/2009/04/crm-implementation-best-practices/#comments</comments>
		<pubDate>Thu, 30 Apr 2009 00:17:59 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[Implementation]]></category>

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		<description><![CDATA[The compelling event Something has happened in the business to warrant evaluating implementing a new CRM system. The system may be replacing a legacy system that is simply not functioning to expectations. Perhaps you are unhappy with the level of service or support you are getting from the current vendor. Regardless of the reason, you <a href='http://www.mycrmblog.com/2009/04/crm-implementation-best-practices/'>[...]</a>]]></description>
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