KarmaCRM Summary KarmaCRM is a cloud based customer relationship management (CRM) application targeted at small to medium businesses. The use cases supported are basic contact, account, and opportunity management. A light transactional reporting tool with decent visualizations as well as a few out –of-box integrations to FreshBooks, Highrise, MailChimp, WuFoo Hosted Forums, and Google Calendar [...]
A deserved quick shout out to CompuSight. This product announcement gives users the ability to send agreements from Dynamcis CRM 2011 and the system tracks updates in a single interface. Here is a LINK to the full press release.
CRM Data Quality Jigsaw, now known as Data.com, can help your company improve and maintain CRM data quality. That is always a good thing. Founded in 2005, Jigsaw pioneered a crowd-sourcing model to acquire business contact information for literally millions of contacts throughout the world. In April of 2010, Salesforce.com announced its acquisition of Jigsaw [...]
This Pipeline Deals CRM review is written by Richard Baldwin @ mycrmblog.com Pipeline Deals Overview A straightforward little online CRM that might just do the trick. They have a live demo right on the site which does not require a log in. I like it when companies make it easy to try without my needed [...]
Zurmo is the latest CRM from the brain trust at Intelestream, Inc. The company released 0.6.0 on Feb 06 2012. Release 1.0 is expected in the second half of 2012. I spoke with Jason Green, Zurmo’s chief architect. Green says the product development is coming along nicely. Green’s philosophy is to be patient and [...]
I have bumped in to a few customers lately who were using RightNow. The company has a unique way to sell software that is classically used to manage sales funnels, leads, and everything pre-sale. The message RightNow wants you to hear is that selling starts with the customer. They assert that customers now have more [...]
The VP of marketing at Magnet contacted me for a first look at a new CRM product launch. A little video that shows the general philosophy of the product. Why WIN helps… You can do a trial here if you are interested. I think a bit more work needs to be done but, its an [...]
Zoho CRM Review – Pricing Scenario One – Overview Software company sells services and software products 25 users across Marketing, Sales, Customer Service Leads need better follow-up and Customer Service has a separate system Quoting is important and proposals often have large documents with images in them Require monthly Backup of data 35,000 contacts in [...]
In this Zoho CRM Review, I am looking at pricing. It has been a while since I took a peek at ZohoCRM. You can find my last post here. I thought it would be a good idea to run through the application a second time and see where they are. The first thing is to [...]
CRM Projects should always start with the software requirements specification! All too often the VP of Sales waltzes into the CIO’s office and says, “I need a CRM system, send me an email when you have found one and have it implemented.” Granted this is a bit of an extreme, somewhat cheeky example but, believe [...]