CRM Questions are answered by Richard Baldwin @ mycrmblog.com The original question was posted here. Can CRM Systems to Support Complex Sales I’ve been looking around at CRM solutions aimed specifically at supporting complex high value sales processes. The usual suspects (SalesForce.com etc..) are great for tracking the accounts contacts etc. but in my opinion [...]
Prior to starting an official CRM Evaluation, it is not an uncommon experience for me to find myself having the “do I need CRM” conversation. Executives will site lack of visibility, inability to manage the business to established measures, no protection for institutional data, and a host of other issues. Oddly, I rarely here reasons [...]

It is not uncommon in a sales meeting to hear someone describing an experience with a prospect where the buying indicators all looked perfect and the deal was lined up. The prospect is saying all the right things, but the deal just never seems to close. When this is happening, I always suspect that we [...]

Envision the following scene: It is a bright and sunny spring morning. The kids are scurrying around the house getting ready to head to school. Today is a big day, it is career day. I remember these days from the times I was just a little boy all the way through college. In the early days, things are simple.
