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	<link>http://www.mycrmblog.com</link>
	<description>All things CRM, Sales Best Practice, and a Rant or two</description>
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		<title>Seattle Based CompuSight integrates Adobe EchoSign into Dynamics CRM</title>
		<link>http://www.mycrmblog.com/2012/03/seattle-based-compusight-integrates-adobe-echosign-into-dynamics-crm/</link>
		<comments>http://www.mycrmblog.com/2012/03/seattle-based-compusight-integrates-adobe-echosign-into-dynamics-crm/#comments</comments>
		<pubDate>Tue, 20 Mar 2012 21:11:21 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Business Topics]]></category>
		<category><![CDATA[Products and Reviews]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/?p=477</guid>
		<description><![CDATA[A deserved quick shout out to CompuSight. This product announcement gives users the ability to send agreements from Dynamcis CRM 2011 and the system tracks updates in a single interface. Here is a LINK to the full press release.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Jigsaw / Data.com help keep CRM data shiny</title>
		<link>http://www.mycrmblog.com/2012/03/jigsaw-data-com-help-keep-crm-data-shiny/</link>
		<comments>http://www.mycrmblog.com/2012/03/jigsaw-data-com-help-keep-crm-data-shiny/#comments</comments>
		<pubDate>Tue, 20 Mar 2012 17:06:40 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Products and Reviews]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Data Quality]]></category>
		<category><![CDATA[Lead Management]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/?p=474</guid>
		<description><![CDATA[Founded in 2005, Jigsaw pioneered a crowd-sourcing model to acquire business contact information for literally millions of contacts throughout the world. In April of 2010, Salesforce.com announced its acquisition of Jigsaw for $142M in cash. In 2011, Jigsaw was re-branded to Data.com by Salesforce.com and fully integrated as a service offering to existing Salesforce.com customers <a href='http://www.mycrmblog.com/2012/03/jigsaw-data-com-help-keep-crm-data-shiny/' class='excerpt-more'>[...]</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Dynamics CRM Q2 2012 Service Update</title>
		<link>http://www.mycrmblog.com/2012/03/dynamics-crm-q2-2012-service-update/</link>
		<comments>http://www.mycrmblog.com/2012/03/dynamics-crm-q2-2012-service-update/#comments</comments>
		<pubDate>Sat, 17 Mar 2012 02:18:33 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Products and Reviews]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[CRM News]]></category>
		<category><![CDATA[Review]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/?p=413</guid>
		<description><![CDATA[A release name only your mother would love. The Q2 2012 Service Update is approaching. The Redmond, WA based crew is hoping to finally place their CRM on the top shelf with the rest of the CRM elite. Dynamics is definitely trending toward a toe to toe standoff with Salesforce, SAP, and Oracle. This is <a href='http://www.mycrmblog.com/2012/03/dynamics-crm-q2-2012-service-update/' class='excerpt-more'>[...]</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Quick Look: PipelineDeals</title>
		<link>http://www.mycrmblog.com/2012/02/quick-look-pipelinedeals/</link>
		<comments>http://www.mycrmblog.com/2012/02/quick-look-pipelinedeals/#comments</comments>
		<pubDate>Fri, 10 Feb 2012 23:59:01 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Products and Reviews]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Review]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/?p=376</guid>
		<description><![CDATA[A straightforward little online CRM that might just do the trick. They have a live demo right on the site which does not require a log in. I like it when companies make it easy to try without my needed to give my information. The presented use cases are standard SFA with a tiny bit <a href='http://www.mycrmblog.com/2012/02/quick-look-pipelinedeals/' class='excerpt-more'>[...]</a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Zurmo.org</title>
		<link>http://www.mycrmblog.com/2012/02/zurmo-org/</link>
		<comments>http://www.mycrmblog.com/2012/02/zurmo-org/#comments</comments>
		<pubDate>Fri, 10 Feb 2012 21:13:40 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Products and Reviews]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Review]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/?p=379</guid>
		<description><![CDATA[Zurmo is the latest CRM from the brain trust at Intelestream, Inc. The company released 0.6.0 on Feb 06 2012. Release 1.0 is expected in the second half of 2012. I spoke with Jason Green, Zurmo&#8217;s chief architect. Green says the product development is coming along nicely. Green&#8217;s philosophy is to be patient and develop <a href='http://www.mycrmblog.com/2012/02/zurmo-org/' class='excerpt-more'>[...]</a>]]></description>
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		<slash:comments>2</slash:comments>
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		<title>HP’s Second Chance – FAIL</title>
		<link>http://www.mycrmblog.com/2011/10/hp%e2%80%99s-second-chance-%e2%80%93-fail/</link>
		<comments>http://www.mycrmblog.com/2011/10/hp%e2%80%99s-second-chance-%e2%80%93-fail/#comments</comments>
		<pubDate>Mon, 24 Oct 2011 19:59:26 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Rants]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/?p=363</guid>
		<description><![CDATA[So, after the disaster that was my original shipment of HP an HP laptop.  I successfully rebuilt the software starting with a complete format C:\ exercise with a personally created boot disk.  I proceeded to use the HP provided backup disk to reinstall the entire laptop. FADE to BLACK &#60;insert 6.5 hours of HOLD MUSIC&#62; <a href='http://www.mycrmblog.com/2011/10/hp%e2%80%99s-second-chance-%e2%80%93-fail/' class='excerpt-more'>[...]</a>]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>HP ENVY &#8211; FAIL</title>
		<link>http://www.mycrmblog.com/2011/10/hp-envy-fail/</link>
		<comments>http://www.mycrmblog.com/2011/10/hp-envy-fail/#comments</comments>
		<pubDate>Wed, 19 Oct 2011 23:32:59 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Rants]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/?p=354</guid>
		<description><![CDATA[I needed a new laptop and as all modern day tech savvy buyers do today, I consulted my good friend Google who lead me around the net to read various reviews.  I settled on a HP Envy 17 inch beauty.  The unit arrived per HP’s estimate of 3 weeks.  The delivering time was moderately annoying.  <a href='http://www.mycrmblog.com/2011/10/hp-envy-fail/' class='excerpt-more'>[...]</a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Twitter Updates for 2011-09-21</title>
		<link>http://www.mycrmblog.com/2011/09/twitter-updates-for-2011-09-21/</link>
		<comments>http://www.mycrmblog.com/2011/09/twitter-updates-for-2011-09-21/#comments</comments>
		<pubDate>Thu, 22 Sep 2011 00:37:00 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[tweets]]></category>
		<category><![CDATA[CRM News]]></category>
		<category><![CDATA[CRMChannel]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/2011/09/twitter-updates-for-2011-09-21/</guid>
		<description><![CDATA[Only MSFT could put a spin on losing 9B dollars&#8230; http://t.co/e1SGFa6c #]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Time for CRM or Not?</title>
		<link>http://www.mycrmblog.com/2010/10/time-for-crm-or-not/</link>
		<comments>http://www.mycrmblog.com/2010/10/time-for-crm-or-not/#comments</comments>
		<pubDate>Mon, 18 Oct 2010 19:42:06 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Business Topics]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/2010/10/time-for-crm-or-not/</guid>
		<description><![CDATA[It is not an uncommon experience for me to find myself having the &#8220;do I need CRM&#8221; conversation. Executives will site lack of visibility, inability to manage the business to established measures, no protection for institutional data, and a host of other issues. Oddly, I rarely here reasons like, I want to make my sales <a href='http://www.mycrmblog.com/2010/10/time-for-crm-or-not/' class='excerpt-more'>[...]</a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>RightNow Technologies: Start with Service</title>
		<link>http://www.mycrmblog.com/2010/10/rightnow-technologies-start-with-service/</link>
		<comments>http://www.mycrmblog.com/2010/10/rightnow-technologies-start-with-service/#comments</comments>
		<pubDate>Sat, 16 Oct 2010 21:12:53 +0000</pubDate>
		<dc:creator>Richard Baldwin</dc:creator>
				<category><![CDATA[Business Topics]]></category>
		<category><![CDATA[Products and Reviews]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Review]]></category>

		<guid isPermaLink="false">http://www.mycrmblog.com/2010/10/rightnow-technologies-start-with-service/</guid>
		<description><![CDATA[I have bumped in to a few customers lately who were using RightNow. The company has a unique way to sell software that is classically used to manage sales funnels, leads, and everything pre-sale. The message RightNow wants you to hear is that selling starts with the customer. They assert that customers now have more <a href='http://www.mycrmblog.com/2010/10/rightnow-technologies-start-with-service/' class='excerpt-more'>[...]</a>]]></description>
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		<slash:comments>1</slash:comments>
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