It is not an uncommon experience for me to find myself having the “do I need CRM” conversation. Executives will site lack of visibility, inability to manage the business to established measures, no protection for institutional data, and a host of other issues. Oddly, I rarely here reasons like, I want to make my sales [...]
Oct 182010
Oct 162010
I have bumped in to a few customers lately who were using RightNow. The company has a unique way to sell software that is classically used to manage sales funnels, leads, and everything pre-sale. The message RightNow wants you to hear is that selling starts with the customer. They assert that customers now have more [...]
Oct 162010
Testing WordPress integration with this post. Image: Later…this is an update post Later still… another update through word, changing category, etc..
It is not uncommon in a sales meeting to hear someone describing an experience with a prospect where the buying indicators all looked perfect and the deal was lined up. The prospect is saying all the right things, but the deal just never seems to close. When this is happening, I always suspect that we [...]
Envision the following scene: It is a bright and sunny spring morning. The kids are scurrying around the house getting ready to head to school. Today is a big day, it is career day. I remember these days from the times I was just a little boy all the way through college. In the early days, things are simple.
