About this blog

 
Welcome

MyCRMBlog.com is written by Richard Baldwin, a sales industry veteran and entrepreneur  for more than 19 years.  Richard cares about improving customer relationships, mentoring sales teams and giving back to the profession that has served him so well over the years.  This blog will focus on best practices as they relate to CRM software, sales process, customer service, deal flow and a host of other topics all centered around the sales profession.

Sincerely,

Richard Baldwin
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  2 Responses to “About this blog”

  1. Thank you for your time,
    I was wondering if you had a chance to finish parts 2 and 3 of your ZOHO reviews. I am actually in the process of finding a CRM for our sales team and I was very interested in ZOHO. You appear to be very knowledgeable in this area and I would value your opinions on this software.

    Regards,
    Mark

  2. I wanted to chime in and point out a company that I have recently decided to try – Pipeline Deals – I took up their free trial offer and started playing with the Online CRM software and was well impressed – easy to use, quick to learn and very affordable after the trial is over.

    Check it out, it’s a very clean and elegant solution.

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