About this blog

Welcome

MyCRMBlog.com is written by Richard Baldwin, a sales industry veteran and entrepreneur  for more than 18 years.  Richard cares about improving customer relationships, mentoring sales teams and giving back to the profession that has served him so well over the years.  This blog will focus on best practices as they relate to CRM software, sales process, customer service, deal flow and a host of other topics all centered around the sales profession.

Want to contribute an article?  Guest writers are welcome in two ways.  The first step is to sign up.  Once a user, you can comment on blog posts and freely post in the forums.  If you are interested in writing a entry, please contact me via private message which is located in the forums.

You may notice that this blog has no ads.  This is not an accident.  There is absolutely no monetization for this blog.  No adds.  No sponsorships.  Just a passion for helping sales, marketing and customer service professionals become better through some small contribution.

Please feel free to sign up today to get started. We would love to see you in the forums mixing it up and adding your two cents.

Sincerely,

Richard Baldwin
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  1. January 7th, 2010 at 02:36 | #1

    Thank you for your time,
    I was wondering if you had a chance to finish parts 2 and 3 of your ZOHO reviews. I am actually in the process of finding a CRM for our sales team and I was very interested in ZOHO. You appear to be very knowledgeable in this area and I would value your opinions on this software.

    Regards,
    Mark

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