So, after the disaster that was my original shipment of HP an HP laptop. I successfully rebuilt the software starting with a complete format C:\ exercise with a personally created boot disk. I proceeded to use the HP provided backup disk to reinstall the entire laptop. FADE to BLACK <insert 6.5 hours of HOLD MUSIC> [...]
I needed a new laptop and as all modern day tech savvy buyers do today, I consulted my good friend Google who lead me around the net to read various reviews. I settled on a HP Envy 17 inch beauty. The unit arrived per HP’s estimate of 3 weeks. The delivering time was moderately annoying. [...]
Only MSFT could put a spin on losing 9B dollars… http://t.co/e1SGFa6c #
It is not an uncommon experience for me to find myself having the “do I need CRM” conversation. Executives will site lack of visibility, inability to manage the business to established measures, no protection for institutional data, and a host of other issues. Oddly, I rarely here reasons like, I want to make my sales [...]
I have bumped in to a few customers lately who were using RightNow. The company has a unique way to sell software that is classically used to manage sales funnels, leads, and everything pre-sale. The message RightNow wants you to hear is that selling starts with the customer. They assert that customers now have more [...]
Testing WordPress integration with this post. Image: Later…this is an update post Later still… another update through word, changing category, etc..
The VP of marketing at Magnet contacted me for a first look at a new CRM product launch. A little video that shows the general philosophy of the product. Why WIN helps… You can do a trial here if you are interested. I think a bit more work needs to be done but, its an [...]
Scenario One (1) Software company sells services and software products 25 users across Marketing, Sales, Customer Service Leads need better follow-up and Customer Service has a separate system Quoting is important and proposals often have large documents with images in them Require monthly Backup of data 35,000 contacts in db Scenario One (1) Pricing We [...]
It has been a while since I took a peek at ZohoCRM. You can find my last post here. I thought it would be a good idea to run through the application a second time and see where they are. The first thing is to visit pricing. I don’t think the pricing has changed substantially [...]
Is your sales organization not promoting a new product or service? Is sales focusing efforts on the install base instead focusing on new customers? Are they competing with channel partners instead of assisting them to execute in the marketplace? Are they focusing on one product or service more than another? These are common complaints you [...]
