Richard Baldwin

Jul 102012
 
Microsoft Dynamics CRM Q2 Release Loses Key Functions

    Microsoft Dynamics CRM Mobile and Cross Browser Functionality Slip to Q4 Microsoft Dynamics CRM Q2 update might be a bit of a disappointment for those looking for enhanced browser support or mobile functions. A blog post by Dennis Michalis, General Manager of Dynamics Marketing, on July 6th 2012, stated that key functions around [...]

Jul 092012
 
CRM Review - Timetonote

This CRM review of Timetonote is written by Richard Baldwin @ mycrmblog.com     I recently received a request to review Timetonote. I went to their website to take a look at the application. I will save you time if you don’t want to read on.  I am not recommending this application. About Timetonote Buyer [...]

Jun 302012
 
CRM Questions - Can CRM Support Complex Sales Process?

CRM Questions are answered by Richard Baldwin @ mycrmblog.com The original question was posted here. Can CRM Systems to Support Complex Sales I’ve been looking around at CRM solutions aimed specifically at supporting complex high value sales processes. The usual suspects (SalesForce.com etc..) are great for tracking the accounts contacts etc. but in my opinion [...]

Jun 292012
 
CRM Review – Zimplu CRM

This CRM review is written by Richard Baldwin @ mycrmblog.com Zimplu CRM is an online contact management tool that aims to help sales improve their performance and customer support service. The idea behind it is to create a very simple application that can be easy to use and don’t need a manual in order to [...]

Jun 272012
 
CRM News - Open Source CRM Zurmo Anticipates GA in September

Chicago, IL (PRWEB) June 27, 2012 The gamified, Open Source CRM project Zurmo announced today that the company is on track for General Audience (GA) release in September. Project team members have shared development plans leading up to the GA release. Further development of CRM gamification, Social CRM functionality, mobile integration, email capabilities, and enhancements [...]

Jun 202012
 
CRM News - Announcing Elements CRM 4.1 with OS X 10.8 Mountain Lion Support

Announcing Elements CRM 4.1 with OS X 10.8 Mountain Lion Support GRAND FORKS, NORTH DAKOTA June 20 2012 — Ntractive today announced the release of Elements CRM version 4.1 which includes new features, meets Apple’s® new sandboxing guidelines and incorporates the soon to be released OS X 10.8 (Mountain Lion) new Gatekeeper technology. Ntractive is [...]

Jun 152012
 

Weekly Summary of Selected CRM News Not an exhaustive list to be sure, but below are selected announcements, I think my readers my find interesting. 06-14-2012 Fight for CRM Applications Market Leadership Gets Tighter – IDC International Data Corporation (IDC) today released the latest results from its Worldwide Semiannual CRM Applications Tracker. | Article | [...]

Jun 112012
 
Customer Loyalty with Cloud CRM

Contributed by Lee House from IBIS via SoftwareThinkTank.com Effective use of a CRM solution involves not only using software to capture data about existing and prospective clients, but also applying that information to better fit your brand to that audience. Customers now are engaging more and more with their preferred brands, through social media, online [...]

Jun 072012
 

Oracle Corp. (ORCL) dominated tech news today by announcing it’s cloud computing platform. A press release on June 6, 2012 quotes: “Almost seven years of relentless engineering and innovation plus key strategic acquisitions. An investment of billions. We are now announcing the most comprehensive Cloud on the planet Earth,” said Oracle CEO, Larry Ellison. “Most [...]

Jun 062012
 
CRM News - Sonoma Partners Releases Sales Mapper for iPad

Chicago, Ill. (PRWEB) May 31, 2012 CRM News – Sonoma Partners, a leading Microsoft Dynamics CRM consultancy with expertise in enterprise mobility, announced today the release of Sales Mapper, an enterprise-grade application for the Apple iPad. Sales Mapper is a location-aware tool designed for field sales representatives to access and filter nearby accounts. The app [...]