Expertise in the product you are selling is a key success factor to wining deals.  However, sales professionalism is still part of the overall process and simply having product knowledge does not guarantee a deal.  A common mistake made by the super knowledgeable sales person is to start rattling off all the virtues of their [...]

 

Today, I received a call from a telemarketer who interrupted my day to try to sell me something.  I had a few minutes to spare between meetings and am intensely curious about sales tactics both good and bad.  So, I let it play.

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