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CRM Implementation Best Practices

April 29th, 2009 Richard Baldwin No comments

The compelling event

Something has happened in the business to warrant evaluating implementing a new CRM system. The system may be replacing a legacy system that is simply not functioning to expectations. Perhaps you are unhappy with the level of service or support you are getting from the current vendor. Regardless of the reason, you are about to embark on an important project that should be thoughtfully considered and the appropriate amount of attention dedicated implementation. Read more…

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